JoAnn Garner, BSI OPP Senior Project Manager, Blood Systems Inc.

One of my direct reports targeted Delegating and Collaborating as focused IDP goals. After some initial doubt about the benefit of focusing on targeted skills, there has been observable improvement in demonstrated delegating and collaboration behavior. Co-workers on the team have also observed and commented on the individual’s increased skills since starting to use the Skill Kit for Leaders coaching units. The focused approach using the Skill Kits has been a strong contributing factor in demonstrated skill improvement.